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Customized Emergency Management Solutions
for Government and Private Sector Organizations

Planning | Training | Exercises

Tornado

Successfully Navigate Rapidly Changing Environments

Let us help your organization:​​

  • Develop Strategic Plans

  • Foster "Futures Thinking" and Innovation

  • Train and Exercise to Improve Efficiency

  • Fill Knowledge and Experience Gaps

  • Facilitate and Manage Projects

  • Meet Regulatory Requirements

  • Support Current and Future Staffing Needs

  • Create/Update Emergency Plans

  • Create/Update Standard Operating Procedures and Guidelines

Emergency Operations and Response Planning

Customized and Standardized Training 

Exercises and Plan Validation

Risk Assessment and Mitigation

Integrated Emergency Management LLC offers comprehensive emergency management planning services to help organizations prepare for and mitigate potential risks. Our team works closely with clients to develop tailored plans that ensure resilience during emergency and disaster events, keeping businesses and communities safe.​

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With over 25 years of experience, we specialize in creating customized training programs and providing standardized training to enhance preparedness and response capabilities. Our interactive and scenario-based approach equips teams with the skills and confidence to handle diverse emergency situations effectively.

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We specialize in developing customized drills, table-tops, functional, and full-scale exercises to test and validate capabilities. Our interactive and scenario-based approach allows your teams to implement response steps with confidence, and to deliver response and recovery capabilities effectively.

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We provide expert guidance in enterprise risk management, identifying vulnerabilities, and implementing strategies to mitigate potential threats. Our proactive approach assists your organization in minimizing the impact of adverse events, safeguarding your operations, and maintaining your reputation.​​

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Services

Planning

Deliberate & Strategic Planning:

  • Emergency Operations and Response Plans

  • Incident Action Plans

  • Event Action Plans

Training

Customized to meet your needs:

  • Off the shelf (FEMA, CERC, etc.)

  • Leadership and Team Dynamics

  • Crisis & Emergency Risk Communication

Exercises

HSEEP compliant:

  • Workshops

  • Drills

  • Table-Tops

  • Functional

  • Full-Scale

Sectors

  • Emergency Management​

  • Public Health

  • Health & Medical

  • Small & Large Businesses

  • Schools & Higher Education

  • Critical Infrastructure 

  • Community Groups​

  • Local, County, & State Government

Customized Services

collaborating on plans

Planning

  • Business Continuity Planning

  • Continuity of Operations Plans 

  • Crisis and Risk Communications 

  • Disaster Response Planning

  • Emergency Operations Plans (EOP)

  • Emergency Response Plans (ERP)

  • Event Action Plans (EAP)

  • ​Family Assistance Center

  • Incident Action Plans (IAP)

  • Incident Response Guides (IRG)

  • Infectious Disease Plans

  • Job Action Sheets

  • Job Aids

  • Just-in-Time Training (JITT)

  • Mass Vaccination Plans

  • Pandemic Response Plans

  • Point of Dispensing (POD)

  • Point of Vaccination (POV)

  • Risk Assessment (HVA/THIRA)

  • Recovery from Disaster

  • Standard Operating Guides (SOG)

  • Standard Operating Procedures (SOP)

  • Volunteer Reception Center 

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Training

simulated cityscape

Exercises

  • Active Shooter/Active Assailant 

  • Civil Unrest/Civil Disruption

  • CERT Basic Training

  • Crisis & Emergency Risk Communications 

  • Disasters: Natural and Human-caused

  • Disaster Science and Technology

  • Emerging Threats and Hazards 

  • Event Action Plan Creation (EAP)

  • Exercise Fundamentals (HSEEP)

  • Incident Action Plan Creation (IAP) 

  • ICS (Incident Command System:

    • ICS 100: Introduction to ICS

    • ICS 200: ICS for Initial Response

    • ​ICS 300: Intermediate ICS 

    • ICS 400: Advanced ICS

    • G191: EOC/ICS Interface

    • G402: NIMS for Senior Officials 

  • FEMA Basic Academy​

  • FEMA Advanced Academy ​

  • Leadership and Teams

  • Natural Hazards​Preparedness(Individual/Family/Employee)

  • Public Information (PIO)

  • Radio Basics, Procedures, and Protocols

  • Stop The Bleed®

  • Terrorism and Incident Awareness

  • Traffic Incident Management (TIM)

  • Until Help Arrives

  • Volunteer Training and Management

  • HSEEP Compliant Exercises

  • Workshops & Drills

  • Table-tops & Full-Scale Exercises

  • After Action Reports (AAR)

  • Active Shooter/Active Assailant

  • CBRNE/HazMat

  • Communications/Interoperability

  • Community Reception Center 

  • Family Assistance Center

  • Hospital Incidents

  • Mass Casualty

  • MRSE (Medical Response & Surge)

  • Natural Hazards (storms, wildfire, etc.)

  • Light Search and Rescue

  • POD Point of Dispensing 

  • POV Point of Vaccination 

  • Shelter Operations

  • Utility outages

  • Volunteer Reception Center

Integrated Emergency Management LLC

Integrated Emergency Management LLC was founded in 2020 to meet the emergency planning, training, and exercise needs of public and private sector organizations. In today's ever-changing and dynamic threat landscape, we provide customized preparedness solutions to improve community and organizational resilience.

 David Heiden MS, AEM

David Heiden is the owner and principal consultant for Integrated Emergency Management LLC, and has over 25 years of teaching experience, and over 15  years in emergency management and public health. David is a faculty member for the National Disaster & Emergency Management University (NDEMU) and teaches courses in both the National Emergency Management Basic Academy and the Advanced Academy.

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Skilled in leadership and program administration, David promotes strategic integration, collaborative and effective communication while successfully leading preparedness, response, and recovery programs at all levels. David’s experience includes work for FEMA, the Massachusetts Emergency Management Agency (MEMA), The Northeast Emergency Management Training and Education Center (NEMTEC), the Washington D.C. Health Department, Yale New Haven Health Office of Emergency Preparedness, Yale University, New Haven Health Department, Stamford Department of Health and Human Services, the Bridgeport Office of Emergency Management and Homeland Security, and the American Red Cross.

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Testimonials

Robin Lindsay MEP, NEMAA Faculty

"To anyone looking for an Emergency Management SME...David Heiden is the epitome of a Professional. Beyond his extensive background in the Science of Disasters - David has an uncanny ability to analyze and apply complex concepts in a user/audience appropriate delivery. David is a recent addition to the National Emergency Management Advanced Academy Instructor Cadre. I had the pleasure of onboarding and integrating David into the FEMA EMI cadre that I led. David had an immediate impact on the credibility and substance of the cohort! No matter the Unit of Study or Activity - David jumped in and added his knowledge, perspective and wisdom in such a way as to endear himself to both fellow instructors and students. There is no subject he will not tackle, no assignment he avoids. He embraces challenges, and is a role model for continued learning and growth. David leans forward into the future of Emergency Management and others follow."

Jordan Landers

"It was an absolute pleasure working with David on the Healthcare Coordination Team as part of DC’s response to COVID-19. He is an experienced planner and has great communication skills, which helped immensely in gathering areas for improvement from a healthcare coalition After Action Review and other planning efforts. David has a knack for articulating client needs and
outlining a way forward. I hope to work with David again in the future."

Steve Ward, PE, PMP, CEM

"I have had the opportunity to work closely with David in a number of different settings and opportunities. In each I was impressed with his depth of knowledge, willingness to innovate to maximize opportunities and his professionalism in difficult situations. As an emergency manager, he brings a depth of experience and technical knowledge that is unmatched. His reputation as an instructor and facilitator has been built on hard work and the ability to convey difficult topics to a diverse population. I have truly enjoyed working with David as a colleague and am always confident he will bring his A game to any situation."

Mark Rozelle

"I served on the leadership team with Dave as well as reported directly to him, acting as the mass care lead for our territory at The American Red Cross. I was impressed by how quickly Dave got up to speed and immersed himself in the organization and its culture, the community and clients we serve and engaging and mentoring our volunteer base. In addition to serving locally and in the region, Dave was quickly identified by Sr. management as having the leadership and skill set necessary to be deployed nationally for disaster relief operations, serving in Operations Management. Dave is highly respected in the field and an outstanding teacher and mentor. Along with many others, my emergency preparedness and response skill set was significantly enhanced under his leadership. It was a real privilege to work with him."

Brittany Dube MPH, CHES

"Having worked with Dave for several years, first as his student for the FEMA Basic Academy, and now as his supervisor at the City of Stamford through his part time role as our public health emergency preparedness planner, I can attest to his professionalism, expertise, and dedication to the field. He is easy to work with, thoughtful about his work, and excellent at what he does. I would recommend him for anyone looking for a dependable professional with expertise in emergency management, specifically relating to public health."

Oren Cohen

"David Heiden has extensive experience in Emergency Management planning and training, specifically within the field of healthcare. Working at the local, state and federal level Dave is an asset to every organization. I had the pleasure of working along side Dave when we were both deployed to Washington DC to assist with COVID-19 Surge planning. Dave and I developed and carried out an interim after-action report for the District's health response. Dave's knowledge and experience was critical to the success of our work, and we were able to deliver our client an extensive set of lessons learned for them to move forward. I wish I could work with him on all my future assignments!"

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